Non-Motor Insurance Claims Adjuster

We are seeking a dedicated non-motor Claims Adjuster to join our dynamic claims team. The successful candidate will manage and process non-motor insurance claims, ensuring timely and fair settlement in line with company policies.

• Investigate, evaluate, and settle non-motor claims (such as home, commercial, travel etc.) promptly and efficiently.
• Communicate with clients, third parties, brokers, intermediaries and internal departments to gather necessary information and documentation.
• Negotiate settlements and ensure claims are processed accurately.
• Prepare and maintain detailed reports and records of claims.
• Ensure compliance with company standards.
• Provide excellent customer service and support throughout the claims process.

• Possession of the Chartered Insurance Institute (CII) diploma Dip CII or higher, or other insurance-related qualification at MQF level 5 or higher.
• Excellent communication skills, both oral and written in the English language.
• Strong negotiation skills.
• Attention to detail and strong organisational skills.
• Valid driving licence.
• Mature, friendly, and professional conduct.

Preference will be given to applicants with at least two years’ experience in insurance.

You will be joining a highly reputable organisation that is known for the excellent training that it provides. You will enjoy working in an environment that offers a good work-life balance and provides opportunities for career progression. Benefits include:

Generous Remuneration Package

• Competitive salary.
• Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more.
• Clothing Allowance: Financial support for purchasing work attire.

Work-Life Balance

• Summer Hours: Enjoy shorter working hours during the summer months.
• Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child.
• Carers’ Leave: Additional special paid leave to care for sick relative.

Health and Wellbeing

• Comprehensive Insurance Coverage: Includes life, personal accident and health insurance.
• Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs.
• Mental Health Support: Confidential access to mental health support at company’s expense.
• Eye test: VDU eye test for employees who make use of electronic equipment.

Career Development

• Educational Support: Study support and additional leave for study and exams.
• Memberships: reimbursement for professional membership fees.
• Bonus: Qualification Allowance upon obtaining certain qualifications.

Training and Professional Development

• Training: Regular training sessions held by experienced in-house trainers and professional training providers.
• Online Training: Access online courses and resources including CPD training sessions.
• Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals.

Community and Social Engagement

• Social Events: Join our fun and engaging social events.
• Volunteering Leave: Paid leave for volunteering activities.
• Corporate Social Responsibility: Opportunity to support and impact social and environmental causes.

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.