How to Claim Insurance Online

GasanMamo has made it easier than ever to file your motor insurance claim online. It’s faster than a call, you’ll get the same level of service, the major advantage being that you can do it in your own time.

The new GasanMamo online claims form is designed to make it easy for you to provide us with all the information we need so that we can start sorting out your problem.   You can fill it up any time that is convenient for you and you can also send us picture and scanned documents that can help speed up the processing of your claim. We have dedicated members of staff who will ensure that your claim will receive immediate attention in the same way as when you call in person or by phone to report a claim.

You can find detailed information about making a claim on our Motor Claims page on the GasanMamo website, where you will also find a link to the Online Claim Form.  Once you enter some basic details the system will automatically pick out the relevant information from your policy file and then guide you step-by-step on how to input the information we require.  The process is fast and easy, and in no time at all you would have registered your claim with us. As soon as we receive your claim, we will contact you to advise you on the next steps, how to pay your excess and if necessary, to book your car for an inspection by our assessor.

Francis Valletta, Motor General Manager commented that more claims were being registered online as this was found to be such a convenient way to go about it.  “We understand that customers do not always have the time to come in person to our offices or to make a telephone call during a busy day. With this service, they can register the claim when it is most convenient to them and in a very straightforward manner.”

Note:  claims are processed during our normal working hours, so if you report a claim during the weekend, we will communicate back with you on the following Monday.